Truck freight requirements
The carrier will call you to arrange a delivery appointment. You must be present to accept the delivery. The delivery is "curbside,” meaning the carrier will not enter your driveway. There may be extra charges for remote regions.
Your roadway must be tractor-trailer accessible (contact us at firstname.lastname@example.org if your road is dirt, gravel, a dead end or a cul-de-sac for other options).
Freight companies do not allow drivers to unload freight or move it to your garage or shop. Indoor delivery services require additional fees. Contact us directly for more information.
All freight deliveries to a residential address will require an appointment for delivery. The freight carrier will generally call one or two days ahead of time to set up the appointment, and you must be present to inspect and unload the freight. Please ensure you provide a valid phone number in the space provided on the checkout page to avoid any delays in getting your item. Freight companies may post delivery estimates on their tracking websites, but they will not attempt delivery without an appointment.
Tractor-Trailer Accessible Roadways
Freight items will be delivered with a tractor-trailer, and therefore, your road must have adequate space for the trucker to maneuver and must be able to support the weight of the vehicle. If you have any doubt that your road can accommodate a tractor-trailer, the best option may be for you to take delivery at your local freight terminal. The terminal will load the freight directly into your vehicle, and you can then get it to the spot needed at your home or business. Freight companies will not drive on private driveways or unpaved roads. Delivery to remote or rural locations may incur additional fees or be required to pick up from the freight terminal.
Truck drivers are subject to a number of regulations, one of which is that they are not required to assist with unloading. Please be prepared for this “curbside” delivery, as you are responsible for unloading the item(s) and placing them in your shop. This normally takes a couple of “friends.” If you do not have a loading dock or other means to unload your item(s), you will require Liftgate Service. This service will lower the freight to the ground, allowing you to then maneuver the item to its desired location. Liftgate Service is automatically applied to your shipping charges (to find out more information regarding indoor delivery services, reach out to us at email@example.com).